About Us

 Best quality pinball machines A common question we get asked from our customers is why they should buy from us. And the number one answer is the personal attention that you will receive every time you call . As the owners of the company, my wife and I personally answer the phones, so there is no waiting on hold or navigating through lengthy directories. From selecting the perfect pinball machine for your family to troubleshooting issues over the phone, we stay on the phone with you as long as it takes to help you out. Furthermore, we pride ourselves in building personal relationships with each and every customer.

If you have a particular need to be met whether it is a specific deadline or a surprise gift, we personally know each and every customer’s situation and will go out of our way to make your experience run smoothly. At The Pinball Company, you will never get lost in the shuffle. We know that buying high dollar machines online can be somewhat intimidating, but we will do whatever it takes to make your experience a great one. Don’t believe us? Just give us a call and see for yourself!best quality pinball machines

Another reason our customers keep coming back is the quality of product that we offer. We pass up a lot of machines that simply do not meet our standards in terms of quality. On pinball machines, we look for titles that have little to no playfield wear and clean, unfaded cabinets. All used pinball machines go through our extensive refurbishing process. On arcades, we look for machines with clear, crisp monitors and clean cabinets. We know that most of our customers are putting these machines in their homes, and we don’t ship anything out that we wouldn’t put in our own home. And you can rest easy knowing that if you ever do need technical assistance, we are only a phone call away. Many issues can be fixed over the phone, and if you ever do need a technician to come to your home, we have a vast network of technicians all over the country that do in-home service calls. We can get you in touch with most of them within 24 hours!

We are very well connected in the pinball community and have relationships with some of the best pinball restorers in the country. As a result, we are fortunate to be able to offer our “high end” restorations to please even the most discriminating customer. Furthermore, our relationships with personal collectors give us access to many “home use only” titles that other companies do not have access to. And if there is a specific machine you are looking for, just let us know. We can find just about anything (and we have had some unusual requests!).Best quality pinball machines

Very Happy Corvette Owner!! I was extremely please with the prompt delivery of my Corvette Pinball machine. The packaging for shipment was perfect to keep from damaging the machine as it went down two sets of stairs. The Pinball Machine looked just like new and worked perfectly! the follow up support by Brooke was great. Thank you from another satisfied customer!!

– Devid Smith –

Just wanted to drop a note of appreciation to you all. Our machine arrived safe and sound yesterday and we’re just thrilled. Exactly as you said, it’s in superb condition and all functions operate perfectly. It is all we could have asked for and a wonderful addition to our game room.After our horrible experience w/another source, we nearly decided to let the idea of a Pinball machine go because it was too much risk buying unseen goods. We’re so glad we made the call to The Pinball Company. The product is precisely as advertised, your packaging for shipment was well beyond what could have been expected and the delivery/setup process went just fine.Thank you for a job very well done……..Elvis is in the building to stay……….

– Lui Harison –

I wanted to thank you for standing behind your product after the trucking company damaged the pinball machine. You kindly replaced the broken door and plunger which I installed today with the help of the video that you sent along explaining how to switch out the parts. In putting together my game room there were two items that were damaged during shipment, the other company refused to either help me or call me back and it cost me $500 to repair the game. I want to highly recommend your company to any person looking for a pinball machine as they can be assured that you will stand behind your product. Thanks again for your help.

– Rafayel Kim –

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1234 Divi St. #1000
San Francisco, CA 92125

Open Hours

Monday – Friday: 2 pm – 10pm
Saturday – Sunday: 10am – 10pm